What happens at an Operator Meeting?

What to Expect

At these meetings, you'll usually find regional managers and maybe even the operational director hanging out. They'll chat about how the craft union is doing as a whole, and give you some pointers on how to make your pub even better.

For instance, you might hear about a new marketing campaign that the union is launching. They'll explain how you can get involved and promote your pub as part of the campaign. Or, they might discuss a change in company policy that could affect your operations. It's always good to be in the loop so you can adapt accordingly.

You'll also get a heads-up on any upcoming events, like Halloween and Christmas. It's a great chance to brainstorm ideas on how to make the most of these occasions and bring in more customers. Perhaps you could organize a special Halloween-themed menu or host a Christmas party with live music.

Networking and Sharing

One of the best things about these meetings is the opportunity to connect with other operators. You can share tips and tricks, talk about challenges you're facing, and learn from each other's experiences. It's like a casual happy hour for pub owners!

For example, you might chat with another operator about their successful social media campaign. They could share their strategies and tactics, and you could consider implementing similar ideas at your own pub. Or, you might discuss a new beer that you're trying out at your place. You could get feedback from other operators and learn about their experiences with it.

Catching Up with Your Regional Manager

These meetings are also a great way to catch up with your regional manager. You can discuss any questions or concerns you have, and get their input on your pub's performance.

For instance, if you're struggling to attract new customers, you could talk to your regional manager about potential marketing strategies. They might suggest running a happy hour or offering a loyalty program. Or, if you're having trouble managing your staff, you could discuss potential solutions with them. They might recommend training programs or employee incentives.

So, what are you waiting for? Make sure to attend your next operator meeting. It's a great way to stay informed, network, and improve your pub's game.